How to enhance your reputation and polish your image
There is nothing egomaniacal or inappropriate about letting others know what you do. This applies to everyone from a newbie manager to an entrenched CEO. I’m not suggesting shameless self-promotion or gratuitous boast-and-brag assertions about yourself that only a mother would care about, and even that’s iffy. Instead, I’m recommending substantive communications, which are the […]
Terminating employees is not easy and should never be
When discharges are done with an emphasis on empathy, you’ll likely be able to sleep through the night knowing that you did the right thing, for the right reasons, in the right way.
Gratitude from the top
Don’t ignore the unsung, everyday contributors in your company
Can nice guys finish first?
Good sportsmanship teaches that every CEO, business leader, politician or government bureaucrat must lead through day-to-day actions, not just words.
Personal and business vows are easy to make but hard to keep
If only personal/marriage relationship issues could be solved like business disagreements, many honeymoons might continue.
Planning is necessary, but so is the flexibility to react to the unexpected
Business leaders do a lot of planning — looking ahead at possibilities and obstacles, setting goals and creating contingencies. But sometimes the unexpected happens.
A timeout can make the difference between success and failure
Companies must always be ready and set to act. Still, they can’t neglect the final steps of stopping, thinking, and studying outcomes to avoid failure.
Give yourself the tools to optimize your performance
You’re not an ordinary person. Don’t rely on ordinary means to perform at your best.
Market challenges increase value of automation solutions
Blue Technologies’ Curtis Verhoff on how automation is helping companies do more with less.
How Chris Gorman led KeyBank to record-setting growth during the pandemic

Chris Gorman led KeyBank through tough times to emerge stronger and better prepared for the rapid changes facing the industry. Here’s how he did it.