Tips on identifying and reporting fraud in your organization
Having a profile of a common perpetrator isn’t enough for an organization to stop fraud. Clarus Partners’ J.W. Wilson talks fraud, its effect and what organizations can do to detect and mitigate it.
Cleveland's brightest minds want to make NEO the home of blockchain
Their goal is to make Cleveland ground zero for this young, still emerging technology with potential that is yet to be fully understood.
How to work remotely in a cyber-safe environment
It’s risky to allow your employees to work offsite, especially in the legal profession. Paul Sems of Blue Technology shares how to ensure cybersecurity.
2018 Pittsburgh Smart 50 honorees
This year’s Smart 50 class includes many new faces — executives who are making a difference in their organizations and region. Meet the 2018 Pittsburgh Smart 50 honorees.
Mitchell Grindley directs Plaskolite through a string of acquisitions
Experience pays off as Plaskolite and Mitchell Grindley make acquisitions in a bid to be a one-stop shop for customers.
Mid-Ohio Foodbank shifting to a client-centered, holistic model
The Mid-Ohio Foodbank and Matt Habash hope to create a client-centered food distribution model and a healthier community.
Peter Coratola scales his customer service ideas into success at Ease Logistics
Peter Coratola scales his customer service ideas — two-minute response and 24/7 operations — into success at Ease Logistics.
20 organizations that are committed to world-class customer service
Customer service goes beyond treating those you partner with well; it means treating your employees with the same level of service.
Balancing human needs vs. tech tactics
Technology is just a tool. Donatos’ Tom Krouse says business leaders shouldn’t forget the human element and the need for connection.
Own your voice, flex your leadership muscle and embrace who you are
Recognizing our individual skills makes us stronger leaders, identifies the awesomeness that we bring to the table and ensures our voices are not only heard, but also embraced.