Be aggressive. Ask provocative questions and challenge people. Why do you believe that? Where is the data behind that? Both in one-on-one sessions and then we also bring the entire team together. We have each group present what they see as the needs and strengths and weaknesses and core competencies and the opportunity in front of the team and then we elicit responses and challenges from the team and create an open dialogue where everybody knows it’s not personal.
It’s about making better decisions and making the company better for the business. Challenge each other and make it an environment where it’s OK to be wrong and it’s OK to challenge anybody at anytime on anything. Once you come through that process, then you have to build a consensus and align everybody on that and move forward.
