What’s the value of first impressions?
How you can enhance customer relationships with one phone call
The outlook for the economic and financial markets in 2013: It all hinges on Washington
Insight from Bob Leggett, CFA, Senior Investment Strategist, FirstMerit Wealth Management Services
Joining a nonprofit's board of directors
How to ensure your membership is effective and valuable to the organization
8 bad work habits to avoid
In our world of quick text missives, sharing the daily joke via inner office email, and generally more relaxed workplaces, informality can become a workplace hazard. Studies show that employers and managers often assess an employee’s career potential based on how that employee carries himself or herself in the workplace. None of us wants to […]
How leaders can become better forms of themselves
Accelerating adaptive leadership
How to flummox your competition without hurting yourself in the process
The art of driving your competition crazy
Giving back: How much charity is enough?
While attending an event we put on with a local charity, I was impressed with the difference that seemingly minor things can make in someone’s life. I was proud of the contribution and effort that our employees put into the event and the dedication the nonprofit showed for its mission. The event made me think […]
For 15 years, the Pillar Award for Community Service has honored the importance of giving back
Strengthen communities; make a difference
How Jon Irwin is creating positive sound waves at Rhapsody through a dual-pronged growth strategy
How to develop a strategy around your core competencies and drive it forward
How Experian found a place to grow in Allen
When Experian arrived in Allen, Texas in 1993, the city was “at the end of U.S. 75 and just starting as a community,” says Russell Tieman, vice president of facilities and administration. The consumer credit services company has grown along with the city, and last year signed a lease extension to stay through 2025. That […]