Attracting a diverse talent pool can increase productivity and innovation
Highmark Blue Cross Blue Shield’s Margaret Larkins-Pettigrew on how a diverse workforce will help your business move forward — and how it all starts with an inward look at your organization.
What to consider before starting a new construction project
Babst Calland’s Matthew Moses on what to consider before deciding when — and if — to move forward with a construction project.
Michael McGarry and his proven track record have led PPG to global success

When you’ve been with one company as long as PPG’S Michael McGarry, you learn to roll with the changes without losing sight of what makes you successful.
Personal and business vows are easy to make but hard to keep
If only personal/marriage relationship issues could be solved like business disagreements, many honeymoons might continue.
The three pillars of agility
We can look at agility through three pillars: strategy, revenue growth and operational performance. Each pillar plays a role in your ability to succeed.
Grade ‘A’ customers
Before committing to grading your customers, you must have the courage to drop them if they fall below your Mendoza Line.
Planning is necessary, but so is the flexibility to react to the unexpected
Business leaders do a lot of planning — looking ahead at possibilities and obstacles, setting goals and creating contingencies. But sometimes the unexpected happens.
Insight into what buyers are looking for in an acquisition
Taft Stettinius & Hollister’s Howard Bobrow on what M&A buyers are looking for in the market today and how sellers can maximize their value in a transaction.
Transparency and gratitude foster meaningful donor engagement
Cleveland Metroparks’ Natalie Ronayne on how two simple steps — prompt, meaningful acknowledgment and demonstrating results — can help organizations thrive.
What to know about the increase in requests for SOC reports
Clark Schaefer Consulting’s Andrew Sizemore and Jeanne Yang on SOC reports, the reason they’re increasingly requested, and what to expect if you’re asked for one.