ProSource finds investing in employees and charities spurs company growth
EXCELLENCE IN BUSINESS AWARD If your single biggest customer is Microsoft, that alone speaks volumes about your company. In ProSource’s case, it not only means its IT contract and consulting services earned the firm the Microsoft U.S. Services Partner of the Year designation for 2011 and 2012, but that ProSource has been recognized for its […]
How taxpayers should approach increased Medicare taxes
Chris Paris, Regional tax leader, Greater Bay Area, Moss Adams
Jean-Paul Ebanga finds compromise and collaboration fuels success at CFM International
How two heads are always better than one
How Cleveland Marriott East added a focus on events
Cleveland Marriott East works hard to give its guests a comfortable room to sleep in so they can be at their best when morning comes. But those guest rooms are only part of the picture at the hotel. Space is also used regularly for business meetings, weddings, retreats, reunions, parties and a whole list of […]
How Hyatt Legal Plans outdoes the competition
WCCS 2013 – Hyatt Legal Plans From inception, Hyatt Legal Plans’ strategy has been to build its business by focusing on quality service. As a result, the company is the nation’s largest provider of group legal plans, serving more than 10 million employees of the nation’s biggest employers. Hyatt Legal Plan’s philosophy of keeping it […]
JJ Virgin – Quit worrying about making it perfect and just do it
How to get focused on your goals
How The Ritz-Carlton provides effective, impressive service
The Ritz-Carlton Hotel Co. launched a new process in 2012 to ensure every employee at Ritz-Carlton hotels around the world are working toward a wildly important goal, or a W.I.G. By following Stephen Covey’s guide, “The Four Disciplines of Execution,” Ritz-Carlton hotel teams like Kelly Steward, general manager of The Ritz-Carlton, Cleveland and her staff, […]
How Staffing Solutions builds a ‘WOW’ experience for all
At Staffing Solutions Enterprises, there are four steps to spell the word “WOW” — it takes a focus on a courteous, responsive, accurate and proactive approach. The company, led by President SueAnn Naso, teaches that to each new hire and reiterates it to existing employees. And the results are impressive. Not only does the “WOW […]
Cleveland Business Pulse: 2013 deal value is ahead of last year’s pace
With demand robust and capital chasing deals, the market is primed for increased M&A activity. Through the April year-to-date period, deal value is ahead of last year’s pace by more than 20 percent, despite a seasonal lull in deal flow. While pending tax changes had the effect to pull more sellers into 2012, contributing to […]
Sway creates memorable characters and brands
How Sway helps companies think differently about Web content and video