Only one thing is certain for businesses: Nothing is certain
Change is constant. It’s always a factor for businesses and one of the more difficult forces to deal with. Take the newspaper industry, for example. It wasn’t too long ago that major metropolitan newspapers were the central, almost monopolistic source for news. Today, newspapers have had difficulty adapting their business model to the myriad sources […]
David Harding: True grit is needed to succeed where others fail
It’s human nature to notice the obstacles in our path. Managers generally see problems before they see the opportunities problems can present. Customers are more likely to register complaints than praise. As a leader, you know there will always be problems, some so seemingly intractable that they paralyze an organization’s or an individual’s progress. That’s […]
Michael Gentile and Independent Stationers battle big-box stores using native power
Independent Stationers pushes back against national retailers to gain ground in its home town.
Learning how to go above and beyond what others are willing to do
Learning to go above and beyond what others are willing to do — Going the second mile
How to get started on a risk-based approach to third-party management
Companies interact with thousands of third parties, and those relationships carry risk. So, a risk-based approach is needed ensure the most critical risks are considered.
The Pittsburgh Smart 50 help spark the region’s business success and strength
Smart Business presents the Chase Smart 50 Awards to celebrate and recognize Pittsburgh’s top executives for their ability to effectively build and lead innovative and “smart” organizations.
McGinnis Sisters Special Food Stores transitions smoothly into the third generation
At McGinnis Sisters Special Food Stores, time-tested core values continue to lead the growing company as it transitions into third-generation leadership.
How to create a press kit for your website
One simple way to attract media attention is to have a professional press kit available for download on your website.
Executive coaching has run amok — but it doesn’t have to
If there ever were a faddish management tool, coaching would be it. It seems like executive coaches are everywhere in large organizations — to the point where it appears everyone is working with an executive coach, is an executive coach or is thinking about becoming one.
Customers are king
Flip your company organization chart upside down to find the real boss