The power of positive language

Sometimes I get the feeling that the mood of the entire country is shifting. This is especially true in election years. As much as I try to tune out smear campaigns and seek constructive words over angry ones, I still feel the shift. Perhaps you notice it too? Think beyond politics. Maybe it’s the mood […]

How to forge successful partnerships directly with health care providers

By partnering with providers and facilities, employers may get more competitive rates and cost-effective health outcomes. Health care expenditures, patient experience and medical outcomes also can improve. HealthLink’s Brian Fallon shares how to increase collaboration between health plan stakeholders.

Get commitment

Emotion is like the caboose on a train, but commitment is the engine the pulls the relationship to the close. Saying to your sales manager that you feel pretty good about this one is not enough. Use trial closing questions to determine their level of commitment such as “If I can … ?” or “Will you ..?” If their answer is yes, you now have a committed prospect.

Is your company the next Blockbuster?

Is your company the next Blockbuster? Not a blockbuster hit. Rather, Blockbuster, the company that owned the video rental market until it was upended by an innovative competitor, Netflix. One thing is for certain: If your company isn’t innovating, all of its products or services eventually become commodities. Or they’re toppled by the next Netflix.

Three takeaways I learned in Goldman Sachs 10K program

As small business owner and entrepreneur, I have to admit I was skeptical of the idea of “learning” how to run my business in a classroom. Sticking 30 small business owners suffering from entrepreneurial ADHD in a room for eight hours seemed to me like a potential recipe for disaster. However, the Goldman Sachs 10K program and Babson’s approach of using instruction, case studies and collaborative learning was highly effective.