Documenting process is a critical task for any company

Harry E. Figgie Jr. spent many hours instilling into his employees the value of a robust process, a systematic approach to making an organization’s workflow more effective, more efficient and more capable of adapting to an ever-changing environment. It did not matter what subject we were discussing, he always wanted to understand the process we […]

Holiday fun returns to Lake Metroparks in Kirtland

Pat Morse was as happy as anyone last December when the temperatures stayed in the 60s with lots of sunshine. That could happen again this year, but whatever the weather decides to do, Morse and the team at Penitentiary Glen Reservation in Kirtland will be ready to give visitors a great holiday experience at the […]

Can we overcome the zero-sum game of gender politics?

Women are making gains in C-suites and boardrooms, in middle management and in professional school enrollments. These gains, however, are often viewed as a zero-sum game — a gain in position, power and influence for women means a commensurate loss for men. We win; you lose.

Top marketing trends to master in 2017

Moving into 2017, as millennials infiltrate the workforce and technology is ever changing, so are the marketing trends that are meant to keep up with it.

Hudson is the first NEO city to start its own broadband business

Jim Stifler could feel the frustration of emerging business owners in the city of Hudson. They wanted better options for internet service and if they couldn’t get it, they might be forced to look elsewhere. “These are businesses we want to keep for the next 30 years,” says Stifler, the city’s economic development director. “At […]

10 ways to fight cybercriminals

They can strike anyone, anytime, anywhere. Whether they use a phish, a virus or even a Trojan horse malware, cybercriminals are targeting Fortune 500 companies on Wall Street — but increasingly even smaller stores on Main Street.