Survey says

Tom Weisz measures TMW Systems’ international growth through its profitability.

Street smarts

How Signs & Blanks Ltd. found a new avenue for growth

Database marketing

If you have a database of customers, you can probably use it to increase your sales. All it takes is a little planning and a little cleaning up. “The Cavs took the right approach,” says Gary Seitz, executive vice president of Strongsville-based C.TRAC information solutions. “They started with their existing database and started doing some […]

Finding fans

How the Cleveland Cavaliers increased sales efficiency by creating customer profiles

Foreign thinking

Success in China depends on adapting to its business methods and building relationships.

Healthy leadership

Patricia Ruflin relies on relationships and trust to lead at Parma Community General Hospital.

Full speed ahead

How Michael Lundin is putting Oglebay Norton back on the course to profitability