How unusual customer requests can trigger product innovation
Any customer request that cannot be honored can trigger product innovation.
To land today’s candidates, pitch more than the paycheck
Building our team has been and continues to be the most gratifying aspect of my long career.
Advice for boards during CEO transitions
The line is often thin between what a board can and should do in these situations.
Be adaptable and resilient during tough times
In a world that continues to evolve at a rapid pace, adaptability and resilience have become essential skills for personal and professional success.
Increased scrutiny on bank soundness could signal a bumpy ride
Strap in for the ride this quarter, and prepare for a bumpy ride the second half of 2023.
Transferable skills and how to find them when hiring
Shifting to a skills and interests-based approach makes the recruitment process more effective and equitable, as candidates are evaluated on their capabilities and motivations, rather than just their credentials.
Companies, like AI, hallucinate about their capabilities and forecasts
In terms of hallucinations, be they proliferated by machines or people, society must deal with fabrications as we have been doing since the beginning of time.
What to consider when planning for an exit and an ownership transition
Huntington Bank’s Jim Altman on transition options for owners and how to set up a post-business financial future.
Why total cost of care is more important than discounts in health benefit plans
Highmark Blue Cross Blue Shield’s Robert Yonick on the total cost of care and what employers should look for as they review health insurance plans.
New laws meant to protect consumer data will affect nearly all companies
Babst Calland’s Ember K. Holmes on data privacy laws states are enacting and how they are going to affect companies.