Don’t shoot the messenger

If someone has bad news, it must be delivered in person or, if that’s not possible, by telephone. Email is not an acceptable substitute.

3 things I got wrong about becoming a leader

People that find themselves in leadership roles, particularly those at a young age, often get there because they are confident they can do it, because they’ve been frustrated with their past bosses, and because they want a challenge.

M&A communication best practices

Effective communication fosters trust, minimizes resistance, and ensures a successful transition, helping companies emerge as trusted organizations to stakeholders, employees and the media.