What other benefits can be gained through an HD voice solution?
You’ll get twice the clarity of ordinary phone calls, leading to life-like, vibrant conversations. Clear communication is vital to today’s businesses.
Other benefits include:
- More natural conversations that significantly boost recognition and enhance productivity
- Significant depth and nuance, allowing critical highs and lows in a person’s voice to be heard
- Better clarity, reduced static
- Improved productivity from enabling remote collaboration with vibrant, life-like voice quality in communications and collaboration
Is HD voice hard to implement?
If you already use VoIP, you’re ready for HD voice. It shouldn’t take much more than a changing of the data and codec. The data bandwidth required for HD voice today is comparable to what you need for narrower band. Two HD phones can connect to each other over an IP network with just a minor software update to the PBX. However, if you want more HD voice features and a wider deployment of HD phones, you’ll need to enhance both the hardware and the software of your PBX. Still, it’s a fairly simple process.
What kind of ROI can a company expect from HD voice?
You will have to make an investment in an HD voice solution, but as with most technologies, the equipment will eventually pay for itself. The real ROI will come from doing business better. HD voice delivers enhanced clarity over ordinary phone lines and over IP for life-like, vibrant conversations. This increased clarity enables much more natural conversations, which will significantly boost recognition and can help enhance productivity. You can hear every word without repeating, which saves time and cuts down on misunderstandings.
As global business and remote collaboration continue to increase, the need for clear communications has become more critical than ever. Accents and cultural differences can lead to costly misunderstandings. The clarity delivered by HD voice makes remote collaboration easier, enabling geographically dispersed teams to communicate as effectively over the phone as they can in person.
Monty Ferdowsi is the president of Broadcore. Reach him at (800) 942-4700 or [email protected]. Broadcore (www.broadcore.com) has more than 20 years of telephony experience with five years of deploying advanced hosted telephony for major U.S. companies.