The evolving impact of health care reform
When the Supreme Court upheld the Patient Protection & Accountable Care Act (ACA) last year, the implementation of sweeping changes that will result from health care reform kicked into high gear. With many ACA provisions taking effect in 2013 and 2014, businesses and individuals can now better understand the impact of the law. Access to care ACA […]
The evolving impact of health care reform
When the Supreme Court upheld the Patient Protection & Accountable Care Act (ACA) last year, the implementation of sweeping changes that will result from health care reform kicked into high gear. With many ACA provisions taking effect in 2013 and 2014, businesses and individuals can now better understand the impact of the law. Access to […]
Edward Jones firm makes Fortune Magazine's Best Companies to Work For list for 14th year
Financial-services firm Edward Jones has been ranked No. 8 on Fortune magazine’s “100 Best Companies to Work For 2013” list in its 14th appearance on the prestigious list, according to David Gottlieb of Pepper Pike. Edward Jones’ 14 Fortune rankings also include top 10 finishes for 10 years and consecutive No. 1 rankings in 2002 […]
John DiJulius: Just who is losing sleep over the customer?
During the 2012 Secret Service Summit held recently at the Intercontinental Hotel Cleveland, one of the most often discussed topics was who is in charge of the customer service department. Regardless of your company’s size, someone in your organization has to be in charge of the customer experience and all that goes with it. That […]
Evolve or Die: Evolution of Manufacturing 2013
All you need to do is look around to realize that the world is changing at a pace faster than anyone could have imagined. Every day, competition increases and the rules of engagement are rewritten. Keeping up with the Joneses is no longer enough to ensure survival. Those manufacturers that understand how to remain in […]
How trademarking color could help your brand
Sandra M. Koenig, Partner, Fay Sharpe LLP
How finding ways to differentiate your company is good for business
When my great grandparents immigrated to America from Italy in the late 19th century, they sought to assimilate. Like many newcomers, their goal was to work hard and blend in with their American neighbors. A lot has changed since then. We’re a far more diverse nation than we were 100 years ago and technology has […]
Do you believe in magic? Click your heels twice and see what happens
Should hard-nosed, thick-skinned, ice-water-running-through-their-veins executives who live and die by facts and profit and loss statements believe in things they can’t totally understand and certainly can’t explain? We have all been there. At various times, for virtually inexplicable reasons, an undertaking that has been struggling suddenly takes a 180-degree turn and begins an upward trajectory. […]
Effective content strategies empower you to get the right message to the right people through the right channel at the right time
Everybody’s telling you that you need a content strategy, but what exactly is content strategy? An effective content strategy coordinates all of your organization’s messaging — internally and externally — and gets the right message to the right people through the right channel at the right time. When it works, people are motivated to interact […]
Meeting customer needs: SBN Interactive creates great opportunities
When the economy dips into a recession, companies have two basic responses: hunker down to weather the storm or be aggressive by attacking weakness in competitors and opportunities in the market. I have always preferred the latter approach. During the past two years, our company made several important acquisitions and recruited top talent to forge […]