Joseph James Slawek – Four tips to help you build a more courageous workplace
How to face your fear of failure
How Moen Inc. creates products and service with customers in mind
WCCS 2013 – Moen Inc. At Moen Inc., service excellence is not merely a promise but an absolute. Everything Moen does in its service operations process is engineered to exceed the goal of creating Moen advocates for life. Moen, a manufacturer of kitchen and bath faucets, showerheads, accessories, bath safety products and kitchen sinks, builds […]
How SS&G provides a service level of exceptional quality to all clients
When a developer/property management company changed accounting firms after a 10-year relationship with a large regional firm, the prospect of adjusting was not pleasant. It would take a true professional to pick up the ball and run with it — a challenge for which SS&G was ready. SS&G spent many hours with the company’s senior […]
How Emergency Medicine Physicians puts the focus on empathy for its patients
People go to the emergency room because they have an immediate health issue — and they want it taken care of right away. But for Emergency Medical Physicians, quick and competent is not good enough. The organization, led by Chairman and CEO Dr. Dominic J. Bagnoli, is dedicated to the service of patients and hospital […]
Alan Jay Kaufman makes recruiting a top priority at Burns & Wilcox
How to help employees build careers
Movers & Shakers June 2013
People and companies making a difference in Northeast Ohio
Tony Little: How to let egos go — and let your business grow
Egos are a big factor in business. Egos can cost companies a lot of money. I learned this simple fact a long time ago, and to this day, it amazes me how much time, energy and resources are wasted by individuals unwilling to check their egos at the door and let their companies be successful. […]
Kelly Smallridge revamped the Business Development Board of Palm Beach County to warm up the welcome mat for CEOs
Getting a group of public and private leaders that are all working toward the same goal.
Online banking improves business efficiencies and profits
Instead of calling to check an account balance or to find out if a check has cleared, time-starved executives are finding it easier to focus on sales and profits — through technology. Online banking customers are the most engaged because they’re using all available channels and tools to drive efficiencies and profits, says Jan Hoyt, […]
Unearthing moneymaking gems is often just a case of exploring your company’s financial statements
Business leaders today don’t need to be big data gurus to discover new ways to boost revenue and earnings as long as they understand the basic fundamentals of data analysis and have a few minutes to spare. Analyzing your financial statements can reveal a bounty of insightful trends and potential moneymaking opportunities that warrant and […]