Larry Goddard: The secret to business success
How employee buy-in provides the motivational quotient to excel in your job
G.A. Taylor Fernley – Three questions that can help you turn followers into leaders
How to empower people who need it
How Faber-Castell stands not only for longevity but for quality as well
At Faber-Castell, one of the company mottos is, “Doing ordinary things extraordinarily well.” Founded in 1761 by a cabinetmaker, the firm is one of the world’s oldest industrial companies — and that motto and its longevity show that the organization stands for a consistent delivery of a quality experience in all areas of business. Headquartered […]
How Skoda Minotti ensures accuracy as well as exceptional client service
When Greg Skoda, one of the founders of Skoda Minotti and now chairman, helped launch the accounting and consulting firm, he put into effect a client-focused platform — believing that the firm should deliver on the promise of excellent client service just as seriously as it should ensure technical accuracy. To that end, when employees […]
Jim Weddle is positioning Edward Jones to be the top of mind choice
How to lay out a long-term vision for your business
How ABCO Fire Protection pleases by explaining why
It gives Karen Considine a great deal of comfort to know that ABCO Fire Protection Inc. is on the job to ensure that the four medical buildings she manages for Parma Hospital are in compliance with all fire regulations. Considine has worked with ABCO on these properties for the past four years, and she says […]
Becoming the ‘Customer Service Capital’ is no surprise role for Cleveland
Who needs LeBron? We have customer service! Yes, it would be really nice if one of our major sports team won a championship. However, in spite of that, Cleveland is on the rise. Personally, I love Cleveland, and I am proud to say I am from Cleveland and live here. There is a lot to […]
How Rock The House showed Chardon its heart
Rock Your Prom 2012 began with the modest goal of increasing brand awareness among Northeast Ohio students and school administrators. When it was all said and done, Rock The House Entertainment had provided students from Chardon High School with a night of joy and happiness that they would never forget. The original prize was to […]
How Shamrock Cos. focus on differentiation
At The Shamrock Cos. Inc., the mission is to be the premier provider of integrated marketing solutions that help customers build and protect their brands, drive revenue and create efficiency using the right mix of people, services and technology. The company strives to create an atmosphere that motivates employees, fosters creativity, provides opportunity for personal […]
Mike Thompson took a deep dive at Groupware Technology to ensure relevance and competitiveness
How Mike Thompson and his co-owners have taken Groupware from struggling IT reseller into a leading systems integrator.