Kelly Borth: New goals, new year — what’s your prospecting plan, or are you leaving it to chance?
Typically, if I ask this question to a group of business owners or salespeople, I get a deer in the headlights reaction and an answer that is vague at best. Why is this? We want to grow our businesses and reach our sales goals, but we have no clear path for how we are going […]
Weighing in on health care reform: St, Louis
The Patient Protection and Affordable Care Act, often called the Affordable Care Act represents some of the most far-reaching government overhaul of the U.S. healthcare system since 1965 when Medicare and Medicaid came into being. It will be phased in over time, but a number of changes have been delayed and won’t be in effect […]
Tom Feeney: Define, lead, put in gear — Three steps to engage employees in being customer-centric
Many companies today are striving to differentiate their business by creating a better customer experience. But great customer service doesn’t simply come with the wave of a magic wand. It must be woven into the fabric of an organization — into its very DNA. A leader can have a fantastic vision and strategy, but it’s […]
Whatever it takes: Delta Energy refused to back down from its community engagemen
Sheri TackettFounder and CEODelta Energy Services LLCwww.deltaenergyllc.com The past year has been a time of significant change at Delta Energy Services LLC. The company sold the natural gas commodity portion of its business and acquired a Canadian company in the spring, changes that resulted in a head-count reduction of almost 30 percent. It would have […]
Safelite AutoGlass’ giving arm is committed to charity
The Safelite AutoGlass Foundation, created in 2005 as the giving arm of the Safelite Group, supports organizations that promote the health and well-being of families, donating more than $5 million to that end. Month-long national giving campaigns are held annually, during which employees’ host fundraising events. Employees also make one-time or ongoing electronic donations to […]
Todd Whittington: The power of asking why … Asking one ‘why’ question a day — and answering honestly — leads to greater understanding
The vast majority of my time these days is spent with young technology startup companies. These companies face overwhelming challenges with a multitude of uncertainties in all aspects of their operations model. I help them remain focused on the simple truths that drive their business model, so as to not get buried with the complexities. […]
Weighing in on health care reform: Los Angeles
The Patient Protection and Affordable Care Act, often called the Affordable Care Act represents some of the most far-reaching government overhaul of the U.S. healthcare system since 1965 when Medicare and Medicaid came into being. It will be phased in over time, but a number of changes have been delayed and won’t be in effect […]
2014 Pillar Award for Community Service, Columbus, Rea & Associates Executive Directors of the Year
2014 Pillar Award for Community Service, Columbus Rea & Associates Executive Directors of the Year Elfi Di BellaPresident and CEOYWCA Columbuswww.ywcacolumbus.org Empowering women Elfi Di Bella’s leadership has made YWCA Columbus a national model As head of one of Central Ohio’s largest organizations focused on eliminating racism and empowering women, Elfi Di Bella, president and […]
Medical Mutual 2014 Pillar Award for Community Service, Nonprofit board executives of the year
Laura YaromaChairYWCA Columbuswww.ywcacolumbus.org The power of teamwork How Laura Yaroma keeps things moving during tough times at YWCA Laura Yaroma keeps a busy schedule as senior manager at Honda of America Manufacturing Inc. and chair of the board of trustees for YWCA Columbus. But that only drives her to work harder to support the women […]
Amy Schultz Clubbs: Put your customer first, and then follow these principles to thrive through rapid growth
We all know the paradox of growth in business: On one hand, expansion is a major objective of virtually every company. On the other, navigating growth can be a company’s greatest challenge — especially when it happens fast. Molina Healthcare is no exception. When I started with Molina Healthcare of Ohio in January 2006, the […]