Engaging employees to be wise health care consumers
Whether you love it, hate it or are still “on the fence,” the implementation of health care reform is in full swing. “While escalating health care costs have long been a concern of employers who desire to offer a quality, competitive employee benefits package to their workforce, health care reform has presented even more challenges […]
How companies can address government efforts to find payroll fraud
The Payroll Fraud Prevention Act of 2013, introduced in the Senate last fall, seeks to reduce intentional misclassification of employees as independent contractors. “It clearly reiterates that it is on the federal government’s radar and that they are concerned about misclassification,” says Brendan Feheley, a director at Kegler, Brown, Hill + Ritter. IRS and Department […]
Justin Bachman:The younger generation does care about waging peace and tolerance
There are many stereotypes people are faced with every day. Whether they are based on skin color, religion or social circle, various judgments fill the adult world with preconceptions about people based on one characteristic. Unfortunately, stereotypes stretch outside of the adult world and onto the younger generation. I hear many things when talking to […]
William E. Finn: Hospice is an integral part of Ohio’s health care continuum
Northern Ohio is known the world over as a major hub for medical innovation. From the cutting-edge research, clinical trials and promising breakthrough treatments developed at our hospitals, to the new Global Center for Healthcare Innovation, our region continues to play an instrumental role in shaping the future of health care. Lesser known, but just […]
Outcomes, not inputs / Thomas F. Zenty III leads University Hospitals toward a new model for health care delivery
It was 11 years ago this month that Thomas F. Zenty III took over as CEO of University Hospitals. Since then, he’s stemmed the bleeding from a row of financial losses and turned the operation around. While he’s quite proud of that achievement — for his team and himself — it’s not the only accomplishment […]
4moms' Rob Daley and Henry Thorne manage rapid growth while keeping the culture that got them there
In 2004, two friends — Henry Thorne, a world-leading roboticist, and Rob Daley, a successful businessman — discovered over lunch they shared a vision for the type of company they each wanted to build. Rather than working alone, the two teamed up.
Big data, little kids: Highlights for Children leverages customer data to provide great experiences worldwide
Highlights for Children might be best known for its Highlights magazine, which many children — and before them their parents and their parent’s parents — get at school or thumb through in doctors’ and dentists’ waiting rooms across the U.S. While it’s proud of its past, the company has invested heavily in its future, propagating […]
Why it makes business sense to let a third party handle HR functions
Small and midsize companies are increasingly looking to outsource HR functions in order to focus on core operations and growing the business. “Companies have been moving that way as HR has become more complex — it’s no longer an HR person sitting in an office planning parties. There are complicated employee and compliance issues to address,” says Liz Howe, Director of Business Development at Benefitdecisions, […]
Steve Jacobs: Your annual business plan — Are you ready to fully execute your 2014 blueprints?
After careful planning to refresh company strategy, a major financial services company set aggressive objectives for the coming year. The executive team aimed to create a consistently outstanding customer experience across every access point. Leaders resolved to hire a new chief service officer, broaden the roles of field personnel to “quarterback” the service experience across […]
Lessons learned as an African-American owned business
Moody Nolan set up shop in 1982 as one of a few minority-owned architectural firms in the United States. The company started out with loads of confidence in our abilities and a drive to succeed, just as all start-ups do. Of course, it takes more than confidence to succeed, or every business would. It takes […]