Julie Nimmons: Five things to THINK about when crafting your communications

How many of you remember your mother telling you, “Sticks and stones may break your bones but words will never hurt you”? I remember making this statement to my two daughters, for which I have since apologized. However well-intentioned this statement may have been, it is utterly false. Words do matter, and they can hurt. […]

Cheryl McMillan: Does your customer service help or frustrate your customers?

No matter how well you make your products or provide your services, one of your customers will eventually experience a problem. The way that you deal with these inevitable problems determines how your customers view your company, and ultimately, if they’ll buy from you again. Do you know how well your customer service processes are […]

How startups and young companies can get funding

“Friends and family are still the largest source of capital for companies in the early stages of development, but the current funding market presents several additional options for young companies. Be open-minded and investigate numerous sources of capital,” says Thomas C. Armstrong, corporate attorney at Berliner Cohen and a FINRA registered investment banker. Smart Business […]

How to effectively tax plan for your next M&A deal

Tax planning is a key component of mergers and acquisitions for both buyers and sellers. It can impact the deal price and play a role in the post-transaction integration. Tax issues are probably more stressful for sellers, because if there are tax exposures they may need to make representations and warranties. It also can have […]

Terry Davis: A model for nonprofits doesn’t include financial stability

Our Lady of the Wayside is privileged to take care of children and adults with developmental disabilities. The only way our nonprofit can successfully support these 500 individuals is by taking care of business. Now, buckle up because this is where I step over the yellow safety line and put into print what could be […]

Cheryl Strom: Succession planning is not just for retirees, don’t put it off to the end

Entrepreneurs who have built growing, profitable businesses know how to overcome enormous obstacles. Along the way, they have accumulated deep knowledge of their end-markets and make decisions based on decades of experience. Nonetheless, I hear a common line when speaking with entrepreneurs about ownership changes for their long-term transition: “I’ve never done this before.” Even […]

Mark Scott: Why being bold is so much better than just playing it safe

It’s a scary feeling when you see great opportunity for your business but have serious doubts about your ability to capitalize on it. That’s precisely the situation Jim Beck, CEO of Nature’s Best, found himself in more than a decade ago. The distributor of vitamins and health and beauty aids had an outdated warehousing system […]