How forensic accounting can snuff out fraud and mismanagement

With increased regulatory demands and constant threats of fraud and misconduct, businesses have to watch their backs, especially when it comes to finances. In many cases, having a traditional accountant is not enough. Instead, you may need someone who has not only accounting skills, but investigative and analytical skills as well. In other words, you need a forensic accountant.  “Forensic accounting enables business owners to get […]

Cloud-based accounting systems benefit franchisees, franchisors

When franchisees stray from franchisor-established accounting practices, serious problems arise. Franchisees who find their business performing below expectations often turn to the franchisor for answers. Franchisors find it difficult to offer support, however, when financial data is either inaccurate or difficult to access. “In the absence of quality information, it’s impossible for the franchisor to evaluate and provide recommendations to the franchisee as to how they […]

Having real people working your customer service line will pay off

Business is more competitive today than ever. There are few people who would disagree with that statement. Today, trying to reach the goals of additional sales or a greater market share is challenging since customers have so many options as to how they spend their resources. If you want to keep customers loyal to your […]

How thinking critically needs to be a team sport for leaders

Leadership and critical thinking are intimately connected. If you look at virtually any business problem, it goes back to one simple thing — poor, unethical leadership.  “Decisions are often based upon woefully incomplete levels of thinking. If we can teach people how to think more critically, more creatively and more ethically, how to think at a deeper level, we won’t get caught in this […]

Rick Ruffolo: Why your imagination is one of your most valuable tools

One of the most important things my career has taught me is that growth is never linear, in life or in business. My wife and I have seen our fair share of “growth spurts” where clothes that fit our five children the week before suddenly look two sizes too small. Every organization desires growth, and […]