To make the best use of good tools, have good people

Developing a robust technology platform can deliver a huge range of benefits in the workplace. Computers, phones, servers and even tablets can and have increased office efficiencies in many business functions. Technology doesn’t replace good people. You must first have great people and then provide them with good tools. And with those tools, employees will […]

In business, loyal customers are paramount to success

Along the way, you will undoubtedly lose customers for a variety of reasons — they go out of business, they discontinue the product or service you were providing, they switch to a competitor. When you can obtain a loyal customer, it’s basically an annuity and an important aspect of growing a business. When pursuing a […]

Local resources help keep the region’s economic engine churning

Investment is the driver of success. Investing in education, in home ownership or the market are all ways to build for the future. The same is true of investment in our community. At the Greater Akron Chamber, our Investors — members who contribute at least $2,500 annually to the Chamber’s initiatives — are the backbone […]

Why the divestment of underperforming business units can be a smart play

Today’s business environment is one of continuous change. Amid fast-paced technological innovation, shifting consumer demands and increased investor scrutiny, companies have no room to idly sit by and maintain the status quo. Top priority for executives today is facilitating financial growth and deriving more value from their company. For many businesses, divestments are now a […]

Managing the expansion of your business takes work, guidance through challenges

Growth is something all businesses want to achieve. From an outsider’s perspective, growth is a no brainer — do everything possible to scale your business. Sure, why not? You’re experiencing some success. You’ve talked to your board of directors. You have market demand. You have a plan. But any company going through growth mode knows […]