In business, loyal customers are paramount to success

Along the way, you will undoubtedly lose customers for a variety of reasons — they go out of business, they discontinue the product or service you were providing, they switch to a competitor. When you can obtain a loyal customer, it’s basically an annuity and an important aspect of growing a business. When pursuing a […]

Local resources help keep the region’s economic engine churning

Investment is the driver of success. Investing in education, in home ownership or the market are all ways to build for the future. The same is true of investment in our community. At the Greater Akron Chamber, our Investors — members who contribute at least $2,500 annually to the Chamber’s initiatives — are the backbone […]

Why the divestment of underperforming business units can be a smart play

Today’s business environment is one of continuous change. Amid fast-paced technological innovation, shifting consumer demands and increased investor scrutiny, companies have no room to idly sit by and maintain the status quo. Top priority for executives today is facilitating financial growth and deriving more value from their company. For many businesses, divestments are now a […]

Managing the expansion of your business takes work, guidance through challenges

Growth is something all businesses want to achieve. From an outsider’s perspective, growth is a no brainer — do everything possible to scale your business. Sure, why not? You’re experiencing some success. You’ve talked to your board of directors. You have market demand. You have a plan. But any company going through growth mode knows […]

Five things to keep in mind when evaluating a co-founder

Nine years ago, a few friends who worked together and liked talking e-commerce decided to start a company. That “wolf pack” of four people turned into a company of 250, with more than $40 million in revenue and offices on three continents. While cleverbridge has had a successful run, it has not been without bumps […]

The drive to succeed can drive some right over the edge

Employees are working harder than ever, motivated by any number of factors — ambition, anxiety, necessity, passion. They’re increasingly pushing themselves to the brink of burnout as they strive to excel, or in some cases, just keep up. Americans work an average of 8.8 hours every day, including the weekends, according to 2012 data from […]