Learn the essentials of choosing an enterprise tool with these tips

The world has moved to mobile communication, creating a culture of “work on demand” —Employees, and indeed everyone, expect to be able to seamlessly connect with their colleagues on the go and at their convenience. But when there is more that needs to be conveyed, and a need for faster and two-way communication, there are […]

The melting ice cube syndrome: the clock can be your friend or enemy

No, I have not made a new discovery in chemistry/physics. Nor is the syndrome in this headline a medical finding that will lead to yet another worldwide woe. Instead, the melting ice cube condition affects every business at some point. Organizations have a limited amount of time to solve problems or take advantage of opportunities, […]

NorTech UnConference Sept. 24 offers unfiltered exchange of ideas

Five years ago when I arrived in Cleveland for my job interview at NorTech, the driver picking me up at the airport shared with me his view of Northeast Ohio. He spoke of a declining region without opportunities, a place clinging to its manufacturing roots unable to shake its Rust Belt image. It didn’t take […]

Audience or employee engagement — they’re both part of the same family

The term “employee engagement” was first used about 25 years ago, and it has become one of the buzzwords of business. High employee engagement leads to higher productivity, and that’s music to the ears of business leaders. “Audience engagement” is also music to the ears — to PlayhouseSquare and the theater in general. I think […]

How a high-tech innovator is solving the problem of missed home deliveries

Neel Murthy was eagerly looking forward to a pie he had ordered on the Internet.  Unfortunately, he wasn’t home to take delivery. The pie went bad at the post office. There will be no more “sorry we missed you” notices from home delivery services for Murthy — or anyone else in San Francisco who signs […]

Habitat for Humanity focusing on rehabbing, not building

  When Rudy’s Hardware closed its doors this past spring after 54 years in Slavic Village, dozens of area business volunteers packed up the store’s inventory and donated it to Greater Cleveland Habitat for Humanity with the hope the items can help rebuild local communities. Little did owner Rudy Rosales know how quickly his dream […]