Greater Cleveland Food Bank’s new CEO is driven by her passion to feed the hungry

With 17 years of her 20-year social service career in hunger relief, Kristin Warzocha knows that community support is critical to the success and growth of the Greater Cleveland Food Bank. “We couldn’t do more every year, provide more meals every year, if it weren’t for more community engagement,” she says. “We reach out through […]

Business leaders can foster open communication by asking questions

It is essential for leaders to possess high communication IQs. They are responsible for handling many communication skills in the workplace. They set a tone of trust, use the art of questioning, synthesize information by using the skill of listening, use acceptable body language, interpret the body language of others and project an image of […]

A sure-fired way to damage your company’s good name

Nothing breaks trust faster than an ethical issue — especially when it becomes visible. First, there is probably no crisis more preventable than an ethical lapse. Unlike many company crises — weather-related damage to a warehouse, sudden death of a CEO or other unpredictable events — there is never any excuse for an ethical lapse. […]