Missed opportunities

There was a time, not long ago, when you placed a call and the phone would ring until someone answered it. Sometimes, I wonder how many opportunities are missed because of automated answering systems that prevent you from speaking to an actual person. Don’t get me wrong, automated answering systems do serve a purpose as […]

When you manage your sales team, do you manage a process, people or both?

Recently, I met with a CEO prospect who needed management training for the company’s sales manager. After discovering why the sales manager needed training, I asked the CEO what the company’s sales process or methodology was that the sales manager was managing. Silence … The company did not have a sales process to manage. The […]

Real estate professionals provide valuable tools to support growth

Commercial real estate transactions require a commitment of time and effort that some business owners are hesitant to make, says Eliot Kijewski, SIOR, senior vice president at CRESCO Real Estate. “There are so many little things that you need to think about that are easy to forget,” Kijewski says. “You may have your heart set […]

What the Akron Marathon organizers have learned from 12 years of event planning

Some 130,000 spectators will flood the streets of downtown Akron to watch an estimated 15,000 friends, family and strangers run the 26.2 hilly miles of the Akron Marathon, happening this year on September 26. Drawing the eyes of local and national media, the event generates an estimated $6.3 million in economic impact for the city. […]