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Are you making too many Woo-Woo decisions?

Woo-Woo decisions aren’t just poor marketing moves — they’re preventable mistakes in all areas of the business. Smart people, and teams of smart people, fall prey to cognitive biases, team dynamics, lack of empathy and the like.

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3 mindful steps to connect with employees, customers

You’ve read the Gallup data — 70 percent of the workforce is not engaged or actively disengaged in their work. So, how do we connect with employees and customers so they feel we care about their careers, their business and their future?

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