The appreciation is mutual: Building customer loyalty through a grass-roots customer loyalty campaign
Just a few short years ago, while analyzing the highly competitive Ohio health insurance market, trying to find a game-changing way Medical Mutual could differentiate itself in the highly competitive and crowded marketplace, the light went on. I knew that Medical Mutual had something none of our competitors had — a 2,400-person sales force, our […]
Four family business powerhouses share their vision to overcome obstacles
To spot the blind spots in your business, it often takes an external observer. To use an old cliché, it’s about not being able to see the forest for the trees.
Follow these six principles, and you’ll develop strong leadership skills
Follow these six principles, and you’ll develop strong leadership skills
Going solar — As technology advances, so do benefits of alternative energy
Available space can be a limiting factor when considering solar. There have, however, been developments in alternative mounting solutions, such as parking canopies, awnings and other freestanding structures. These structures are pre-engineered, which makes them fairly easy to specify and construct in a given site.
How Elizabeth Holmes drives Theranos to innovate blood tests amid controversy
“That means investing in technology that can begin to change how testing has been done historically,” Holmes says. “So our work is about the individual and the belief that if we can engage the individual and the consumer in health care, we have a tremendous opportunity to realize a change in outcomes.”
Parts working together effectively produce amazing results
It was teamwork that made the rescue successful. While you don’t have to be a genius to conclude that, the lesson is timeless: the whole is greater than the sum of its parts.
Quotes worth sharing: the smartest things ever said about market timing
There is a lot of evidence that market timing doesn’t yield superior results. Yet, people are always making great comments about timing.
Want to make dreams come true? Unleash the power of people (and extraordinary results will follow)
Want to make dreams come true? Unleash the power of people
Salvation Army serves the poor, but it’s not only the poor it serves
While the international Salvation Army has been in existence for 150 years and has a well-known name, Major Lurlene Johnson says some people still don’t know what the Christian-based organization offers. And informing them has been a high priority now that a $35 million capital campaign to expand services in Greater Cleveland has broken ground. […]
The ‘Survival of the Fittest’ mentality … A sustainable business strategy, a recipe for burnout or both?
Particularly in the case of startups and businesses targeting off-the-charts growth, the harsh reality is they have limited amounts of time and/or money and other resources. Generally, a launch-and-leap-frog expansion strategy becomes a race with competition from mind to market.