How to achieve performance breakthrough: four foundational premises
We base all of our work with leaders — as we help them to develop higher individual and collective effectiveness — on four premises that underpin the Unified Model of Leadership and improve performance.
Andy Warhol Museum: More than a museum
Get to know more about the Andy Warhol Museum, where there’s always something going on, in our enhanced digital edition of Smart Business Pittsburgh.
Shadowbox Live develops its own style through ignorance and passion
Go behind the scenes at Shadowbox Live and find out more about the marriage between traditional theater and a awkward business model that has worked for more than 25 years.
How to encourage your employees to choose a primary care physician
Susan Lehne, account manager at HealthLink, is seeing a reduction in members choosing a primary care physician to guide their care because of these alternative care solutions. This could be a costly problem for employers.
Five things CEOs should know on how to lead by being nimble, adaptive and taking controlled risks
Today’s business environment is fast-paced and dynamic. As a leader, this presents as many opportunities as it does challenges. A quick, changing market allows for innovation and creativity but it also calls businesses to rapidly adapt to changes in the market.
Your attitude and approach determine your results!
It takes more than just being at the right place at the right time and being knowledgeable about the product or service you are providing. You also will need a positive attitude that will impact your outcome.
Take-down: altering your social media content during litigation
Social media now permeates our daily lives. Yet, because most of us don’t anticipate being involved in litigation, we don’t consider how our status updates, photographs or tweets could affect us in a lawsuit. Clients typically don’t consider the impact of their social media posts until their attorneys see them from the perspective of pseudo-judge, […]
Why women-owned startups are desperate for female mentors
With 10.6 million women-owned businesses in America, there should be plenty of women mentors, right? No, there is a drought of female mentors in the United States. A survey by LinkedIn shows that only one out of five women has a mentor. If there were more women mentors, new women-owned businesses would thrive.
How to lead your employees to soar
Have you noticed that your employees or staff members seem stuck and unable to move upward? Do you have employees who sit in meetings like a plane stuck on the runway? Have you noticed that your employees don’t seem to be reaching for the sky? If you have noticed any of these situations in your […]
If customer experience is the differentiator, make it a big differentiator
Loyal customers act as a volunteer sales force, championing you to others. The formula for creating loyalty comes through understanding customers, including them, assuring them, teaching them, and surprising them. Put these in your customers’ experience and watch their admiration soar right along with your bottom li