Risk is opportunity

Over the years, I’ve gained a lot of experience and come to understand my strengths as a business leader, but I’ll readily admit that it’s becoming harder to take risks and push myself into uncharted territory.

Empower your team during times of change

Business leaders learned many hard lessons in our last economic recession. I was promoted to president of The Charles Penzone Salons in 2008, and thinking back, my first critical initiative was to empower everyone to step up and make an even greater contribution to the company, our customers and each other.

Like it or not, you're a technology company

I am dreaming of a world where I, and our customers, can predict and forecast much more accurately. Current hit-or-miss forecasting and demand planning is extremely expensive in lost opportunities, in wasted dollars and in wasted resources. In my dream, we know exactly where a product is at all times and how it is being […]

The pros and cons of nepotism

Nepotism is defined as “the practice among those with power or influence of favoring relatives or friends.” We normally think of it as negative; but is it really? What are some of the advantages of nepotism? Because you have a pool of family members or relatives of employees, your recruiting costs will be lower, as will […]