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Facing down a tough crowd

Ever wonder what flight attendants are thinking as they go through the preflight instructions? Talk about a tough crowd. We could all improve our communication and maybe even earn bonus message reward points by following the Flight Attendant Message Discipline Checklist.

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What you need to know about health care transparency tools

Price and quality transparency is more than just a trend in health care; it’s an expectation. With the cost of the same medical procedure varying sometimes by more than 100 percent even within the same region, the need for transparency by health care consumers could hardly be greater.

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