Running a business is a team game — or is it?

Psychological safety is not about being nice all the time or avoiding disagreement. Create a space where team members feel frees to quote Edmondson: “Candor is hard, but non-candor is harder.” 

Finding growth in a challenging market

We’ll look back on the last year or two as a time when numerous companies and innovations were undervalued. These are difficult times but also exciting ones, and embracing that challenge can make all the difference.

How Jorge Garcia-Zuazaga expands Apex Dermatology with a focus on efficient care

When Jorge Garcia-Zuazaga, MD, MBA, FAAD, FACMS, founded Apex Dermatology and Skin Surgery Center in 2011, he never imagined opening more than a dozen locations within the next dozen years, or cutting the ribbon in front of his brand-new headquarters. He didn’t set out with grand visions of growth, but rather, a goal to improve […]

How to enhance your reputation and polish your image

There is nothing egomaniacal or inappropriate about letting others know what you do. This applies to everyone from a newbie manager to an entrenched CEO. I’m not suggesting shameless self-promotion or gratuitous boast-and-brag assertions about yourself that only a mother would care about, and even that’s iffy. Instead, I’m recommending substantive communications, which are the […]