To sustain forward motion in your business, make the message and action consistent

People who engage in successful activity share a common trait — their action is consistent with their message. People buy from emotion — they buy the messenger before they believe the message. People feel conviction — they feed from your confidence. They buy both message and messenger when your confidence is compelling, and confidence is compelling when it is […]

Attitudes are contagious!

Every day you will encounter negative attitudes at work and in your personal life. If you are not careful, you can catch their negativity and let it bring you down.

Five business lessons learned from going undercover in a company

During my recent experience on the CBS Emmy Award winning show “Undercover Boss,” I learned more than just how to hand roll dough and deliver late-night pizzas. People should always be the best they can be and go the extra mile, because it will not go unnoticed.

How to find employees with 'true grit'

Is there a relationship between grit and work performance? And does measuring someone’s “grittiness” meaningfully predict performance above and beyond other traits that have previously been shown to predict work performance?