Reaffirm your customer relationships

We all have heard the expression, “People don’t care how much you know until they know how much you care.” You have four specific opportunities to demonstrate that this is truly a customer relationship and not just another sale by Reaffirming Your Customers Relationships.

Website strategy in 2016: Four things you should know

Website strategy has become a hot topic in recent years. Search, social and mobile are undeniably changing the way that we do business on a daily basis. Determining which new networks, tools and platforms are worth your while has become an important step towards finding success online.

The secrets to successful change leadership

Change and leading change are not for the faint of heart, but there are several ways/things to keep in mind to help the change process be more successful and effective. Here are five of them.