Five treasury management services to utilize for your business
First Federal Lakewood’s Alix Kaufmann on what treasury management products and services business owners should take advantage of.
Big goals are reached after taking many little steps
On your way to doing big things with your company, remember it’s all the little steps that get you there.
Give some love, respect, and gratitude
Every customer, however, does remember how they were treated during the transaction, and if their expectations were met or even exceeded.
Kickstart your client experience initiative
Kickstarting a CX program is easier than you think. Start small and dream BIG!
Hire people first, skills second
No matter what your approach to hiring, remember it’s the person you’re hiring, not the skill or degree, so look for one you like.
Standing still equals falling behind, no matter how big your business
Adapting to serve our students — and all of Northeast Ohio — is an ongoing task because the world around us keeps changing.
Diversify your internal brain trust of potential innovative ideas
We can achieve diversity through inclusion to help us thrive, not just survive, the coming changes.
Could growing early-stage startups be Cleveland’s secret weapon?
Northeast Ohio’s startup ecosystem is becoming stronger and more competitive every day.
Hold that ‘Letter of Intent’ champagne!
A milestone in the sale of a business is the execution of a letter of intent (LOI) with a prospective purchaser. But don’t uncork the champagne just yet!
Columbus Deal Activity: The unpredictable yet significant variable of deal fatigue
Appropriately understanding and identifying deal fatigue can allow for proper planning and prevent potential deal-breakers.