Adhering to the three Cs of smart corporate communications pays off
Great leaders engage employees and team members in an atmosphere of trust and honest communication, which not only prevents chagrin from escalating into a crisis, it improves worker productivity and retention. A good thing to remember about communicating in any environment is this: people are sensitive and everyone wants to be included.
The two levels of heart required to make your business a success
How committed are you to pushing through when things are tough? How committed are you to creating the outcomes that you know you want and deserve? How solid are you in your convictions that you will do what it takes to achieve the goals you’ve set for yourself, despite whatever difficulties may arise?
Storytelling, with science, can strike a chord
Science has proven that words have the power to move people to tears, to action and — yes — to purchase.
Closing the culture chasm in today’s evolving business landscape
Today’s organizations are caught in an identity crisis. In years past, companies operated from a fortress-like building. You knew who the employees were because they sported titles, dressed similarly and were located on org charts. That world is rapidly disappearing. The speed of innovation, global market for talent, and Millennial workforce combine to require new […]
Challenge unconscious bias to advance inclusion
National attention has been focused on overt racial tensions in cities across the country. But, there are subtle, more persistent forms of racism. Unchecked, and often unconscious, biases can lead to microagressions — people unintentionally being offensive or unjust in their comments or actions toward others. Whether it’s evaluating candidates to hire, identifying employees to […]
10 ways employers can curb intermittent FMLA leave abuse
FMLA regulations provide tools employers can utilize to curb FMLA leave abuse within the workplace. Here are 10 strategies employers can use.
Utilization management: The effect of pre-admission and post-discharge planning on health and costs
Many employers and their health plan members assume that a utilization management program’s only goal is to approve or deny medical procedures and save costs for the health plan. But that’s not the full story. Learn more about utilization management programs from Dr. Jay Moore of HealthLink, Inc.
What’s Our Tip?
Whether you realize it or not you will also get a tip when you provide good customer service to your customers. It just comes in a different form but I believe it’s even more valuable. Our tip is Repeat Business and Referrals!
Be prepared to impress investors with these key fundraising tips
Entrepreneurs rarely have the capital necessary to start a business successfully on their own. Even hugely lucrative startups such as Uber and Snapchat completed several rounds of funding to get their business ideas off the ground. In fact, venture capitalists (VCs) invested approximately $58.8 billion last year in companies in the United States. But securing […]
Bricolage Production Company breaks barriers
Bricolage Production Company ventures into new territory — all the time — whether that’s immersive theater or a unique office model. Step behind the curtain to see what makes Bricolage so groundbreaking in our enhanced digital edition of Smart Business Pittsburgh.