Think like an improviser to drive big ideas

Innovation. The word strikes excitement and fear in the leaders with whom I work. The good news: True innovation is grounded in everyday behaviors, and improvisation is your guide.

Are you an engaged leader?

Top business leaders should help elevate their company to success. These kind of engaged leaders are disciplined about engagement, hiring and delegation. Are you doing your job properly?

Brand heroes that dominate

Every company dreams of making a difference, being an unforgettable company that inspires, motivates and connects with its customers. These companies are the brand heroes that dominate the market.

First impressions form perceptions

Sales Tip 327 First Impressions Form Perceptions I learned a long time ago that you literally have seconds before the other person begins to form a positive or negative impression about you. It does not matter if you are on the phone or face to face. That’s why it so important to follow the two […]

State program shines light on government spending

As treasurer of Ohio, I believe taxpayers have a right to know how their tax dollars are being spent. All too often, we the people aren’t able to follow our money once we write a check to city hall, the state capital or Washington D.C.

Geeking out about test marketing, big data

I’ve always heard that Columbus is the test market to end all test markets, which is why I focused on the topic for a feature story this month. After speaking with two The Ohio State University professors, I also discovered a few things that didn’t make it into my story.

Why you need to lead with conviction

One of the greatest attributes a leader can have is the ability to lead with conviction. These are individuals with a strong sense of who they are and what they believe in and they allow those values and principles to come through in the way they operate their businesses

A slip of the lip can sink your ship

There are many business lessons to be gleaned from this summer’s political conventions. Perhaps the most notable was the practice of “walking it back” when there were slips of the lip that most assuredly could sink any ship.

A leadership paradox

The ability to break free from old mindsets and gain new ones is a valuable attribute — especially for leaders who find themselves thrown into paradox.