People and companies making a difference in Northeast Ohio

Sonia Winner is returning home to Cleveland as the new chief development officer for the Cleveland Museum of Natural History. She was recently the vice president for university development at Columbia University. She will join the museum to lead campaign and development efforts. Winner had been with Columbia since 2011, initially as deputy vice president […]

Find success by serving the people

To serve people effectively, you must know them well. If you want something, you have to give something — to have a friend, be a friend or to be successful, you must help others achieve success. These basic concepts apply to business and life because we don’t operate in silos. Consistency in character across the […]

Your company’s reputation is its largest uninsured asset

Sexual misconduct, data theft, unfair labor practices, Occupational Safety and Health Administration (OSHA) complaints, mergers & acquisitions, active shooters, layoffs, accusations, food tampering, employee fraud and product defects are just a few of the situations today’s CEOs face. It’s been said that an organization’s reputation is its largest uninsured asset — an asset that can […]

Manage stress, build resilience and practice well-being

People watch what you do more than they listen to what you say. Any toddler will show you that. As a business leader, one of your biggest areas of influence is the behavior you model. Are you treating others the way you want to be treated? Are you taking care of your health in the […]

Don’t ignore the innovative power of inclusion

According to a recent report from Cisco, about 40 percent of today’s leading companies will be displaced from their market position by digital disruption in the next few years. In the words of entrepreneur and author Grant Cardone, “To get to the next level of whatever you are doing, you must think and act in […]

Don’t let policy be a hindrance to customer satisfaction

Waking up every day feeling like something good is going to happen. It’s what everyone wants, right? Our Lady of the Wayside’s success is predicated on making sure our customers — the children and adults with developmental disabilities we support — know we’re fully committed to making them feel like every day is a good […]

Create a plan, set SMART goals and share

Creating a measurable and achievable strategic plan is vital to the success of your business. Not having a plan is like driving down the street at night without headlights on. A plan is a roadmap to your future, what you are going to be measured against and importantly, planning facilitates the process of getting the entire […]