Get yourself out of the rut
Lack of motivation doesn’t have to be a permanent shortcoming. Rather, it is something temporary that can dominate everything we think, limiting what we do.
Add innovative techniques without subtracting quality
While innovative techniques have been developed to increase production, it’s critical to keep the integrity of the product that consumers will enjoy.
The butterfly effect
Naturally, we pay attention to the big events: conflicts, changes in political administrations, big business news and the lives of famous people. How much attention do we pay to smaller events or activities that may have a delayed effect in our daily lives?
A true change in culture brings real results
Business executives like to talk about bringing people together, building teams and changing the culture. But I’m not always sure they’re actually pulling this off. So, the Rivers of Steel Heritage Corp., featured in the Uniquely, was a breath of fresh air in this regard.
How to build a culture that delivers empathy and compassion
Each organization has to understand what its consumers need — staying laser focused on that while building a culture around those values. Quantum Health’s Shannon Skaggs gives his lessons in what it takes to build a strong company culture.
#1 Cochran evolves to customer expectations, pushing others to follow suit
#1 Cochran, considered the automotive retail leader in Western Pennsylvania, stays true to its culture of innovation as the industry changes.
Too many companies miss out on common cost-saving tax credits
Many businesses fail to take advantage of cost-saving tax credits made available by state and local governments. Don’t be one of them. Monika Diehl, tax director at Clarus Partners, talks how businesses can identify and take advantage of available tax credits to offset expenses.
Carrie Furnaces symbolize the Pittsburgh region of yesterday and today
Rivers of Steel fought to preserve the Carrie Furnaces for 17 years before it formed a partnership to successfully gain control of the site. Today, the site’s popularity has taken off as Pittsburghers — homegrown and transplants alike — have fallen in love. Discover the beauty of Carrie Furnaces in our enhanced digital edition of Smart Business Pittsburgh.
Tips for taking the customer experience to the next level
The speed of getting information and providing service has accelerated at an unbelievable rate — and with rapid advancements in technology come higher customer service expectations. Nationwide’s Jasmine Green shares how to make strong customer service even stronger in today’s world.
How to help employees reduce the risk of health care fraud and identity theft
Health care fraud costs everyone money — providers, health insurers, employers and consumers, says Veronica Hawkins, Medical Mutual vice president of Statewide Accounts. Here’s how employers can play a role in helping decrease this risk.