Are you a boss or a leader?
There are two kinds of managers in the world: bosses and leaders. Both can achieve results, but only one truly inspires people to greatness. ■ A boss drives employees, depends on authority, places blame, takes credit and says, “go.” ■ A leader coaches employees, generates enthusiasm, develops people, gives credit and says, “let’s go.” Many […]
Good business strategies are a lot like a good book
Chris Formant didn’t need to write a book to understand that being a good storyteller can help you be a better business leader. The process of writing the fictional novel, “Bright Midnight,” simply reinforced the value of this skill in a corporate setting. “You have to summarize and conflate it down to something the most […]
History and good deeds go hand-in-hand on Jefferson Avenue
The Jefferson Avenue Center, which owns and operates 54,400 square feet of space, is one of the country’s earliest multiple tenant nonprofit centers. Get to know the nonprofits on Jefferson Avenue in our enhanced digital edition of Smart Business Columbus.
More feedback at Discover Financial Services is more opportunity to get it right
Discover has approximately 2,200 Central Ohio employees that work in customer service, security/fraud and risk. The New Albany Customer Care Center is also one of Discover’s four customer care centers.
Adaptive golf program gets new life as OhioHealth Fore Hope
Fore Hope ceased to be an independent organization last fall, officially becoming OhioHealth Fore Hope — creating a future for the nonprofit.
Combat information overload
In the workplace, the constant deluge of “important” communications can numb us to all but the most critical or forceful of communications, resulting in a workforce feeling overwhelmed and operating without awareness of the organization’s key objectives.
The goal is the same as you rise in the ranks
If there’s something I’ve learned in hindsight, you’re always more prepared than expected, and every experience you’ve had feeds further success, particularly if you remain true to your guiding principles.
Five keys to making the right hire
Hiring the right people is the key to almost everything, whether you’re a for-profit or a nonprofit. Here are a few rules to follow.
Energizing employees about their health benefits
Getting your employees more involved in open enrollment and other benefits administration activities can pay big dividends in reducing the negative experience of health benefits selection. Jo Hartoyo of eBenefits Solutions, an affiliate of the UPMC Insurance Services Division, explains how.
Collaborating for success: A leadership imperative
Collaboration is essential for business success as data and information move almost instantaneously in a highly networked world. There is usually a narrow window for those who seek competitive advantage.