How to build a client experience orientation
Michael J. Toth, Executive Vice President and Chief Experience Officer at Westfield Bank, explains how companies can build a client experience orientation.
Tim Mueller’s Transaction Analysis: New IT M&A Deals Dec. 21
IT services provider ConvergeOne has acquired IT consulting group Alexander Open Systems.
A little thought can go a long way when helping others
The year 2017 has been a whirlwind of change. The pace of societal, geopolitical and technological change has surely left many heads spinning. As the year winds down, the season of giving spurs many to reflect on their good fortune and help relieve the struggles of others. There are so many who need the support. […]
Become a brand ambassador for your company online
To everyone you know on both a personal and professional level, you are seen as a representative of your company. You, therefore, have a great deal of influence over how your company is perceived by those people.
Understand the differences between incentive, non-qualified stock options
Semanoff Ormsby Greenberg & Torchia’s Jill M. Bellak shares the differences in the two types of stock options, and how to avoid missteps in granting options to employees and non-employees.
Addressing these areas of your business could unlock its potential
Kreischer Miller’s Todd E. Crouthamel looks at the many obstacles to growth in today’s businesses, their sources and how to address them.
The importance of educating employees about their health plan
When it comes to educating employees, knowing where to start can be half the battle. HealthLink’s Judy Dawson gives five important topics to educate employees on so they can get the most from their health plan.
Nationality Rooms showcase the heritage of Western Pennsylvania’s immigrants
At age 93, E. Maxine Bruhns suspects she’s the oldest employee at the University of Pittsburgh. She’s also a Pitt institution: Nationality Rooms director for more than 50 years. Learn more about the Nationality Rooms in our enhanced digital edition of Smart Business Pittsburgh.
40 years in khaki with Jack Hanna
Jack Hanna, who helped transform the Columbus Zoo and Aquarium into a state-of-the art park, will celebrate his 40th anniversary with the zoo in 2018. Discover more about the milestones of Jack Hanna that helped put the Columbus Zoo on the map in our enhanced digital edition of Smart Business Columbus.
Lalit Chordia grows companies under the Thar umbrella
Lalit Chordia’s companies over the years have used the same technology — supercritical fluids — which in simplistic terms means pressurized carbon dioxide. The base technology is the same, but applications are completely different.