Don’t get Amazoned

By the time you see what the competition is doing or hear the ideas that are discussed at trade shows, it may be too late.

The trust equation

Every move a company makes matters. Every transaction, customer and client interaction, product launch and service provided matters; the way employees are treated matters; and every donation made, the boards its executives and employees sit on, and the public and private events they attend or speak at sends a message. For as much work that […]

Deborah Workman is a tireless advocate for dogs across Northeast Ohio

Griselda will always hold a special place in Deborah Workman’s heart. The German Shepherd/Collie mix passed away in 1999 at the age of 17, which was quite a surprise to veterinarians who never thought she would make it past being a puppy. “She had distemper as a puppy and the vets told me I should […]

Overcoming fear is essential to effective leadership

It’s easy to accept things as they are. There is a certain level of comfort in being resigned to the fact that things cannot be changed — or at least, that they cannot be changed easily. But to be successful in business leadership, overcoming that fear is a necessity. That’s especially true if you’re a […]

2018 Pillar Award for Community Service

For nearly a decade, Smart Business has honored many great companies and organizations whose employees have gone above and beyond to invest their time and resources in supporting their community.

Dining with Umberto P. Fedeli lives up to all the hype

Over the years, I’ve heard from many business leaders about what a unique experience it is to have lunch in the dining room at The Fedeli Group. So when I was given the chance to do so myself last month, I became very excited. What would the meal be? Who else would be there? Would […]

Passage of college’s bond issue to pay dividends for the local workforce

The passage of Issue 61 in November ushered in a new era not only for Cuyahoga Community College, but also for the Northeast Ohio workforce. This $227.5 million bond issue will ensure Tri-C has the physical resources necessary to continue to meet the needs of the regional economy for the next 25 years. Tri-C is […]

Greg Muzzillo is ready to turn the staffing world on its head at ProTalent

As Greg Muzzillo positions Proforma to one day surpass $1 billion in revenue, he’s already hard at work building a second business to reach the same milestone. ProTalent, billed as the first franchise system exclusively for staffing professionals, launched last fall and will operate out of the same building in Independence as Proforma. “I was […]