Strong customer relationships lead to healthier businesses

Business growth is dependent upon adding new clients, while keeping and expanding relationships with existing customers. Heather Wirtz, chief development officer at Richwood Bank, shares how to leverage your relationships into financial success.

Entrepreneurial foundation

Northeast Ohio is setting the pace nationally in the development of a regional approach to fostering the entrepreneurial mindset in young people. Deborah D. Hoover, president and CEO of The Burton D. Morgan Foundation, walks us through some of the highlights.

Careful due diligence is needed when seeking incentives

Financial incentives provide a competitive advantage to businesses, both new and existing. Graham Allison, president of Graham A. Allison & Associates LLC , an affiliate of Clarus Partners, discusses available incentives, when they can be used and what to consider before pursuing them.

What your values add

Christine Amer Mayer, president of the GAR Foundation, argues that there is an important piece of work every business ought to undertake: the formalizing and articulation of its values.

Natural disasters and supply chain disruption

Hurricane season hit the U.S. and its territories mercilessly in 2017. Michael Jarrett, founder and president of Jarrett Logistics Systems and PackShip USA, extracts lessons for business owners on how to deal with disaster.

Health data should be used for more than just keeping score

The next generation health benefits consultant uses predictive modeling and data analytics to lower the largest cost of a health insurance program: emerging claims, says Michael Galardini of JRG Advisors. Does this sound like your health plan?