If you’re really clear in what you say and how you say it, the true intent of your words will come through to others. Comments, guidance and instruction from you will be processed better.
Abdicating responsibility creates many problems, such as making the abdicator believe that only he is capable of performing important work.
There is not any inherent contradiction between a good bottom line and good behavior. In fact, I believe that good values correlate to success.
Many companies have been complacent in the low interest rate environment and aren’t activating their excess cash. Expectations of rate increases should spur some to start, says Jim Altman, middle Market Pennsylvania Regional Executive at Huntington Bank.
For Yaromir Steiner, who created Easton nearly 20 years ago, innovation is about connecting dots that aren’t in a straight line. He follows patterns and transplants ideas to a new location.
Effective risk management often involves avoiding risks before they occur, but accidents will happen and frequent accidents may cause increased rates. Arthur J. Gallagher’s Patrick Zedreck discusses how to help insurance companies see your company in a more favorable light.
Customer feedback is pure gold because you can dissect it to discover where you need to improve, says David Bano, chief claims officer at Nationwide. He explains why customer service and innovation go hand-in-hand.
It’s been a tale of two organizations at the Women and Girls Foundation, during its Femisphere initiative.
Like many industries, banks have to break out from their traditional, transaction role that they’ve played for decades. Richwood Bank’s Chad Hoffman discusses nontraditional services from banks that are doing more with the customers they have.
It’s easy to fall into the trap of complacency and routine when it comes to our daily tasks, says Jessica Galardini, president and COO at JRG Advisors. For benefits brokers, it should be all about helping people. Here’s what employers should look for in the most successful benefits brokers.
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