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Emotions cannot be ignored at work

Business is fraught with emotions, and a range of emotional experiences from frustration to anxiety. But one the thing managers should not do is try to shut these emotions out.

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A business discussion about the Franklin Park Conservatory

Part of my conversation about the new Scotts Miracle-Gro Foundation Children’s Garden at the Franklin Park Conservatory and Botanical Gardens focused on the business behind the nonprofit. Over the decade that Bruce Harkey has been president and CEO, the organization has transformed.

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