How to work remotely in a cyber-safe environment
It’s risky to allow your employees to work offsite, especially in the legal profession. Paul Sems of Blue Technology shares how to ensure cybersecurity.
2018 Pittsburgh Smart 50 honorees
This year’s Smart 50 class includes many new faces — executives who are making a difference in their organizations and region. Meet the 2018 Pittsburgh Smart 50 honorees.
Mitchell Grindley directs Plaskolite through a string of acquisitions
Experience pays off as Plaskolite and Mitchell Grindley make acquisitions in a bid to be a one-stop shop for customers.
Mid-Ohio Foodbank shifting to a client-centered, holistic model
The Mid-Ohio Foodbank and Matt Habash hope to create a client-centered food distribution model and a healthier community.
Peter Coratola scales his customer service ideas into success at Ease Logistics
Peter Coratola scales his customer service ideas — two-minute response and 24/7 operations — into success at Ease Logistics.
20 organizations that are committed to world-class customer service
Customer service goes beyond treating those you partner with well; it means treating your employees with the same level of service.
Balancing human needs vs. tech tactics
Technology is just a tool. Donatos’ Tom Krouse says business leaders shouldn’t forget the human element and the need for connection.
Own your voice, flex your leadership muscle and embrace who you are
Recognizing our individual skills makes us stronger leaders, identifies the awesomeness that we bring to the table and ensures our voices are not only heard, but also embraced.
How to inspire leadership in others
True leaders inspire others to deliver extraordinary results. Safelite’s Tom Feeney shares five key elements for the foundation for leadership.
Living the brand for competitive advantage
TENFOLD’s Rachel Friedman believes that if culture is managed and nurtured, it can move your business further, faster.