Roger Kent
Chairman and CEO, Rug Doctor
Benefits of merchant capture
How Check 21 will change the way you process checks
In the driver’s seat
How Gregory Jackson connects with customers and employees at Jackson Automotive Management
Appetite for communication
How Paul A. Andoni promotes an open-door policy at Shield’s Franchise Restaurants
The art of multitasking
AxleTech International’s Mary Petrovich on why you need to move fast on people issues
Changing standards
What changes in audit standards mean to nonpublic companies
Please advise
How to find a trusted adviser to help you work through tough business decisions
The laws of attraction
Franchise attractiveness is vital to brand success.
Using innovation and technology
How executives can hone their skills through continuing education
Data mining
How to cut your health care costs and target more effective benefits for your employees