Upholding company culture in the wake of change
In the wake of change, Debbie Penzone has found the best way to uphold company culture is to teach it, celebrate it and empower people to live it.
Don’t underestimate the power of apology
As you work to mitigate known organizational risks, Janet Meeks provides an example of the power of apology in customer service.
Creating a better workplace experience
Fostering employee engagement through workplace experience is the secret to attracting and retaining your workforce, says Neil Mortine of Fahlgren Mortine.
One company’s journey to boost productivity through lean
Dolf Kahle explains how lean helped Visual Marking Systems Inc. become a more productive business.
Private businesses grapple with social media
Heavy-handed employers risk not keeping or attracting top talent by invoking what can be considered draconian limits on speech.
A product release is not an ending, but rather the launch of a new stage
Make sure you’re always taking two steps forward and only one step back. Motion is progress, and in the end, it’s the only thing you can control.
Financial planning becomes invaluable when trouble looms
Nobody likes to admit how often cash flow problems derail startups — but it happens all the time.
Founders should work on their business, not in it, if they want to grow
Founders not only needs to trust, but also put in place a system that holds all people accountable to what they said they were going to do, says Jeffrey Kadlic.
Powering Cleveland’s shift from innovation import to innovation export
Cleveland’s path to meaningful, inclusive economic development is going to require a shift from buying technology from established “safe” companies, says Charlie Lougheed.
The ‘I’ in leadership: Defining your leadership brand
To truly optimize your organization’s brand, you must identify, embrace and live your own — and your team’s — leadership brands.