Hedge your bets
How patent re-examination works
Competitive customer service
Call center staffing impacts corporate bottom line
Sue Trizila
President and CEO, Wyndham Jade LLC
Polished performance
How Larry Gaynor motivates his employees to succeed at The Nailco Group Inc.
Flex performance
Why OpTech LLC’s Ronia Kruse measures performance, not hours spent in the office
Hedge fund taxes
The payoffs can be high, but they come at a cost
Smooth ‘sale’-ing
Position your business for a buyer
Better health insurance
Why consumer-driven health plans are becoming more popular
Gail Torreano
President, AT&T Michigan
Poised for growth
How Bernd Ronnisch built Ronnisch Construction Group based on integrity