No excuses

How Hank Nordhoff demands — and gets — exceptional employee performance at Gen-Probe

Making Mama proud

How Mike Mellace encourages intelligent growth at Mama Mellace’s Old World Treats

Fitting in

The importance of blending into corporate culture

Taking control

Managing health care costs through system knowledge and support

A basis for worry

How tax pass-throughs create costly surprises for business tenants

Carl Eibl

Managing Director, Enterprise Partners Venture

The salvage king

How Willis Johnson built a culture that drives Copart Inc. to double-digit growth

Swift growth

How Pat Patel keeps Intelliswift Software Inc. nimble despite exponential growth

Jim Steele

President of Worldwide Sales and Distribution, salesforce.com Inc.