Not all acquisitions turn out as well as originally anticipated. It is one of those skills for which people say, “If it were easy, everyone would be doing it.”
Buyers with a gotcha mentality win some due diligence battles, but they often lose the due diligence war, says Mark A. Filippell.
Customer service is not a department. It’s an attitude. We need to find a way to get back to the basics, says VMS’s Dolf Kahle.
Being smart about managing the bottom line is really just about hard-core management of all the “lines” that come before it, says Our Lady of the Wayside’s Terry Davis.
It’s not enough to say we didn’t waste the talents we’ve been given. We need to put those gifts to use, says Smart Business President and CEO Fred Koury.
Employees are typically promoted to frontline manager positions because they’re great individual contributors. However, they often arrive at the role with little or no prior management experience, says Corporate College’s Jody M. Wheaton.
While some banks can grow with a company, others can’t. That’s why companies should regularly evaluate their banking relationship, says First Federal Lakewood’s Kurt Kappa.
The CEO helps position Continental Office for the future as the organization gets larger, deeper and better at saying no.
President and CEO Patrick Maynard helps the organization see the potential and grow into a statewide organization.
The co-CEO of Accel shares how strengthening an organization’s impact starts at the top.
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