David LaBonte’s keys to irresistible brand marketing
Five secrets for attracting customers from “Shiny Objects Marketing”
How Jeff Markham & Richard Holt forged a merger that made history
Anxiety. It’s an unpleasant word that makes people squirm, but in 2008, when Bank of America and Merrill Lynch announced their merger, in all honesty, that was the word on the minds of Jeff Markham and Richard Holt.
Market may be ready to bust out of rut
Those hoping for a boost in merger and acquisition activity in March were disappointed. It continued a trend of slow activity that persisted throughout much of the first three months of 2011. This first-quarter lag can be attributed to the push in the fourth quarter to complete deals due to the threat of an increasing […]
The business advantages of communicating better with your banker
R. Eric Dellapina, FirstMerit Bank
How to leverage technology to support health care reform, risk management and compliance
Alicia Saporito, Millennium Corporate Solutions
Soliciting input on your business strategies and practices
The decisions that impact your company’s future might ultimately rest on your shoulders, but the process by which you arrive at those decisions can be far more collaborative.
How to create a meeting of the minds at your company
Save on Everything gets back to its original business plan
How Mike Gauthier brought Save on Everything back to its basics
It's not about rules; It's about principles
How following priciples is better for business
Why Jack Ouellette left his comfort zone to secure American Textile's future
How to eliminate one-dimensional thinking
How Tony Conway builds strong customer service at A Legendary Event
At Tony Conway’s special events business, A Legendary Event, when any employee answers the phone, he or she is automatically responsible for whatever is on the other end. There’s no passing it off to anyone else — the person has to take ownership of it. Taking this approach to customer service is just one way […]