How Rebecca O. Bagley learned the dynamics of NorTech

When Rebecca O. Bagley took over as president and CEO of NorTech, her biggest challenge was learning not only the dynamics of the company but also of the community. This was critical because NorTech is a nonprofit, technology-based economic development organization that serves 21 counties in Northeast Ohio. To overcome this challenge, communication was absolutely […]

How to build relationships to help reach goals

Let’s talk about creating an environment where you achieve results. If you aren’t achieving results, your leadership won’t matter to your business. But it isn’t just about the “business of business” — it is also about people. I’ve been places where relationships didn’t matter. It isn’t pretty or successful in the long term. I vowed […]

DVA finds and keeps customers online

Because Ryan Kugler sought new outlets online, Distribution Video & Audio Inc. stayed cutting edge during the recession. He didn’t know the Internet would also boost his customer service. DVA, which purchases CD and DVD inventory excess from studios and labels to resell, moved online by selling to other Internet resellers. By finding new ways […]